After a major outage due to a power loss at the hosting company's data center and rebooting the Apache server - we're finally back online. From what I was told, the backup generator didn't kick in right away and the MySQL servers went offline. When they came back up, the Apache servers needed to be rebooted. The MySQL and Apache servers are in two different states and getting everything back up and synchronized took a few days. We may have more downtime in the next two weeks due to an Apache update, but for now, everything should be back to normal.